Mr. Joy Chowdhury has 6 years + of experience in International BPO Sector, With an Excellent communication, Team handling and presentation skills. He has demonstrated his excellence in Vendor Management. He has the ability to multitask, prioritize, and manage time effectively and keep records of customer interactions, process customer accounts, and file documents, which has resulted in customer satisfaction & business development on behalf of ESPL. He has handled many customers like Ministry of Road & Transport, Utkarsh Small Finance Bank, CDAC, Bharat Coking Coal etc., just to name a few as part of his account management activity. He is also part of core team of CEO Office and involved in strategic implementation of ESPL’s initiatives.